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Shipping Policy

Effective Date: January 7, 2026


Digital Products (PDF Embroidery Patterns):

  • Instant Delivery — Download links available immediately after purchase
  • Access files via Payhip account or direct email delivery
  • No shipping required — available worldwide 24/7

Physical Products (Handmade Jewelry & Earrings):

  • Handcrafted in Serbia — Each piece made to order (3-7 business days production)
  • Ships from: Belgrade, Serbia


Current Shipping Status:

⚠️ TEMPORARILY UNAVAILABLE TO USA — Serbia Post suspended parcel delivery to USA. We apologize for the inconvenience.


Available Shipping Destinations:

  • Europe (standard rates)
  • Worldwide (excluding USA until Serbia Post service resumes)
  • Shipping calculated at checkout based on weight/location


Shipping Times:

  • Processing: 3-7 business days
  • Europe: 5-14 business days
  • Rest of World: 10-30 business days
  • Delays possible due to customs/international shipping

Customs & Duties:

Buyer responsible for any import duties/taxes


Contact: help@lenakataeva.com for shipping questions

Thank you for shopping CosyEmbroidery!


© LenaKataeva.com, 2026