Shipping Policy
Effective Date: January 7, 2026
Digital Products (PDF Embroidery Patterns):
- Instant Delivery — Download links available immediately after purchase
- Access files via Payhip account or direct email delivery
- No shipping required — available worldwide 24/7
Physical Products (Handmade Jewelry & Earrings):
- Handcrafted in Serbia — Each piece made to order (3-7 business days production)
- Ships from: Belgrade, Serbia
Current Shipping Status:
⚠️ TEMPORARILY UNAVAILABLE TO USA — Serbia Post suspended parcel delivery to USA. We apologize for the inconvenience.
Available Shipping Destinations:
- Europe (standard rates)
- Worldwide (excluding USA until Serbia Post service resumes)
- Shipping calculated at checkout based on weight/location
Shipping Times:
- Processing: 3-7 business days
- Europe: 5-14 business days
- Rest of World: 10-30 business days
- Delays possible due to customs/international shipping
Customs & Duties:
Buyer responsible for any import duties/taxes
Contact: help@lenakataeva.com for shipping questions
Thank you for shopping CosyEmbroidery!
© LenaKataeva.com, 2026